Contact Us Need Help with FOSSweb or have questions about FOSS? Support is here for you! Safety Data Sheets: Delta Education provides Safety Data Sheets for items in the FOSS kits. If you have questions regarding any SDS, call Delta Education toll free at 800-258-1302 (Monday-Friday 8am-6pm EST). If there's an emergency, you can contact Chemtrec toll free at 800-424-9300 (24 hours per day). Be sure to check out FOSSweb Help pages for further questions. New Users: Registration, Access Code and Login Issues For help registering for FOSSweb, logging in, access code questions, or other login issues with your account, please contact School Specialty Online Support: Email: techsupport.science@schoolspecialty.com Phone:1-800-225-5750, Option 5 8:30am-5:30pm EST (Monday through Friday) For more information about access codes and adding access codes, please visit our access code help page. If you get an error message that your code is invalid or inactive, please contact Delta Customer Service. Existing Users: Password Reset and Login Issues If you have forgotten your teacher account password, you will need to have registered under a valid email address in order to reset your password. On the FOSSweb homepage, click on "Forgot password" in the gray box below the login field. Enter your email address/username and you will receive an email link from loginhelp@schoolspecialty.com that will allow you to reset your password. If you don't receive an email within 30 minutes, check your spam folder and make sure you are not behind a firewall that is filtering out email from schoolspecialty.com. If your account is not registered under a valid email, it will be necessary to register a new account. For help registering for FOSSweb, logging in, access code questions, or other login issues with your account, please contact School Specialty Online Support: Email: techsupport.science@schoolspecialty.com Phone:1-800-225-5750, Option 5 8:30am-5:30pm EST (Monday through Friday) District-Administered Account Support For questions concerning the implementation, administration, or use of district-administered accounts, please email us at the following: FOSSwebDistrict@schoolspecialty.com FOSS Tech Support For general technical or website support, please visit our technical support page for troubleshooting and technical requirements. Email: support@fossweb.com Please feel free to email FOSS tech support with our online support request form. General FOSS Questions Contact FOSS with your questions, comments, or suggestions: Email: foss@berkeley.edu Phone: 510-642-8941, 9:30 am -5:30 pm PST (Monday through Friday) Purchasing & Reordering FOSS Materials For questions about purchasing FOSS, please contact your Delta Sales Representative. Delta Easy Ordering: 800-258-1302 from 8 AM - 6 PM EST (Monday through Friday). From outside the U.S. call: 603-579-3400 Delta customer service: 800-258-1302 from 8 AM - 6 PM EST (Monday through Friday). |