Technical Information and Support

   

To take advantage of the rich repository of resources on FOSSweb, your computer needs to meet the minimum technical requirements outlined below. To see if your computer is running the correct plug-in or to download the plug-in, click the corresponding link.

FOSSWeb and FOSS Multimedia applications are supported on the following configurations:

Operating Systems PC Windows XP, Vista or 7  
Mac OS 10.2.8 or later  
Browsers PC

IE 6.0 or later
Firefox 1.5 or later

Please note that two security settings (on Flash Player and ActiveX Controls) could interfere with the use of FOSS CD-ROMS or FOSSweb Flash activities on PCs and Macs. Click for the FOSS Mac and PC Security Updates.
Mac

Safari 1.0 or later
Firefox 1.5 or later

Flash Version 9.0 or later Required for all modules K-5
Quicktime Version 7.0 or later Required for all modules K-5
Shockwave PC Version 11 or higher Required for 3-5 modules
Intel-based Macs Version 11.5 or higher
PowerPC Mac Version 10
Adobe Reader Version 8 or higher Required to download and view duplication masters and other teacher resources
iTunes Version 7 or later Required to download teacher preparation videos and audio stories from iTunes U

If you are still having trouble after going through this information, read our FAQ or send an email to support@fossweb.com.

 
 

Lawrence Hall of Science | ©2009 The Regents of the University of California | last updated August 12, 2009